Terms & Conditions
Last updated: June 17, 2026
These Terms & Conditions apply to purchases made through https://www.4wellco.com.
By using this website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
1. Seller information
4wellco is operated by Marilena Casali, an Independent Herbalife Distributor based in Italy, serving customers in the United Kingdom.
Business name:
4wellco
Operated by:
Marilena Casali
Business address:
Via Padiglione Campana, 15
00048 Nettuno, Roma
Italy
Email: info@4wellco.com
WhatsApp: +39 380 757 4716
2. Herbalife disclaimer
4wellco is not the official Herbalife website and is not operated by Herbalife.
Herbalife trademarks, product names and product images belong to their respective owners.
4wellco is operated by an Independent Herbalife Distributor.
Official Herbalife website: www.herbalife.com
3. Products
We sell original Herbalife products and related accessories to customers in the United Kingdom.
Product descriptions, images, prices and availability are shown on each product page. We make reasonable efforts to keep product information accurate and up to date.
Product packaging, labels, ingredients, flavours, formats and availability may change from time to time. Please always read the product label before use.
4. Health and nutrition information
Information on this website is provided for general product information only and is not medical advice.
Herbalife products are not intended to diagnose, treat, cure or prevent any disease.
If you are pregnant, breastfeeding, taking medication, have a medical condition, have allergies, or are unsure whether a product is suitable for you, please consult a qualified healthcare professional before using the product.
Results may vary from person to person. No specific weight loss, health or fitness result is guaranteed.
5. Orders
When you place an order on our website, you are making an offer to purchase the selected products.
Your order is accepted only when it has been confirmed and processed.
We reserve the right to refuse or cancel an order if:
– the product is unavailable;
– there is an error in the product information, price or availability;
– payment cannot be processed;
– the shipping address is incomplete or invalid;
– the order appears fraudulent or suspicious;
– we are unable to fulfil the order for operational reasons.
If an order is cancelled after payment, we will arrange a refund to the original payment method.
6. Prices and payment
All prices are shown in GBP.
The final price, including any applicable shipping cost, is shown at checkout before payment.
Orders under £99 have a shipping cost of £6.99.
Orders of £99 and over qualify for free shipping.
Payments are processed securely through the payment methods available at checkout.
We do not store your full card details on our website.
7. Shipping
We currently ship to customers in the United Kingdom only.
All UK customer orders are fulfilled and shipped from Herbalife UK warehouses.
Orders are usually processed within 1–2 business days.
Estimated delivery is usually 1–3 business days after dispatch.
Delivery times may be affected by weekends, UK bank holidays, courier delays, stock availability or remote delivery areas.
Full shipping information is available in our Shipping Policy.
8. Returns and refunds
We offer a 30-day return policy.
To be eligible for a return, products must be unused, unopened, sealed where applicable, and in the same condition that you received them. Products must also be in their original packaging.
For health, hygiene and safety reasons, opened or unsealed nutrition products, supplements, personal care products and skincare products cannot be returned unless they are defective, damaged on arrival or incorrect.
For change-of-mind returns, the customer is responsible for paying the return shipping cost.
Returns are handled through Herbalife UK return facilities / warehouses. As Herbalife may use different UK warehouse locations, the correct return address will be provided after your return request has been approved.
Full return and refund information is available in our Refund and Return Policy.
9. Customer responsibilities
You are responsible for providing accurate order, billing, shipping and contact information.
Please check your order details carefully before completing your purchase.
If you provide incorrect or incomplete shipping information, delivery may be delayed or may fail.
10. Account information
If you create an account on our website, you are responsible for keeping your login details secure.
Please contact us immediately if you believe your account has been accessed without permission.
11. Website content and intellectual property
All content on this website, including text, layout, design and images, is provided for the purpose of operating the 4wellco online store.
Herbalife trademarks, product names and product images belong to their respective owners.
You may not copy, reproduce, distribute or use website content for commercial purposes without permission.
12. Third-party links
This website may contain links to third-party websites, including Herbalife, payment providers or other service providers.
We are not responsible for the content, policies or practices of third-party websites. Please review their terms and privacy policies before using them.
13. Privacy
We process personal information according to our Privacy Policy.
By using this website or placing an order, you acknowledge that your personal information may be used to process orders, arrange fulfilment and shipping, manage returns, provide customer support and comply with legal obligations.
14. Limitation of liability
We are responsible for providing products and services with reasonable care and skill.
Nothing in these Terms & Conditions limits or excludes liability where it would be unlawful to do so.
We are not responsible for delays or failures caused by events outside our reasonable control, including courier delays, stock delays, technical issues, severe weather, strikes or other operational disruptions.
15. Consumer rights
These Terms & Conditions do not affect your statutory rights.
For online purchases shipped to customers in the United Kingdom, you may have cancellation rights under applicable UK consumer law.
More information about returns, refunds and cancellation rights is available in our Refund and Return Policy.
16. Changes to these Terms & Conditions
We may update these Terms & Conditions from time to time.
When we make changes, we will update the “Last updated” date at the top of this page.
17. Contact
For questions about these Terms & Conditions, your order, shipping, returns or product information, contact:
Business name:
4wellco
Operated by:
Marilena Casali
Business address:
Via Padiglione Campana, 15
00048 Nettuno, Roma
Italy
Email: info@4wellco.com
WhatsApp: +39 380 757 4716