Privacy Policy
Last updated: June 17, 2026
This Privacy Policy explains how 4wellco collects, uses and protects your personal information when you visit https://www.4wellco.com, place an order, contact us, or interact with our services.
Who we are
4wellco is operated by Marilena Casali, an Independent Herbalife Distributor based in Italy, serving customers in the United Kingdom.
Business name:
4wellco
Operated by:
Marilena Casali
Business address:
Via Padiglione Campana, 15
00048 Nettuno, Roma
Italy
Email: info@4wellco.com
WhatsApp: +39 380 757 4716
4wellco is not the official Herbalife website and is not operated by Herbalife. Herbalife trademarks and product names belong to their respective owners.
What personal information we collect
We may collect the following personal information:
– name;
– billing address;
– shipping address;
– email address;
– phone number;
– order details;
– payment confirmation details;
– customer support messages;
– account information, if you create an account;
– technical information such as IP address, browser type, device information, cookies and website usage data.
We do not intentionally collect sensitive personal information unless you choose to provide it to us.
How we collect your personal information
We collect personal information when you:
– visit our website;
– place an order;
– create an account;
– contact us by form, email or WhatsApp;
– subscribe to marketing communications, if available;
– interact with our advertisements or website tracking technologies.
We may also receive information from service providers that help us operate the website, process payments, fulfil orders, provide analytics, advertising or customer support.
How we use your personal information
We use your personal information to:
– process and manage your orders;
– arrange fulfilment and shipping;
– provide customer support;
– process returns, refunds and exchanges;
– send order confirmations and service messages;
– prevent fraud and protect the security of the website;
– comply with legal and tax obligations;
– improve our website and services;
– send marketing communications, where permitted by law or where you have given consent;
– measure and improve advertising performance.
Order fulfilment and Herbalife UK warehouses
Orders for UK customers are fulfilled and shipped from Herbalife UK warehouses.
For this purpose, we may share the information necessary to process and deliver your order with Herbalife UK fulfilment facilities, warehouses, couriers and related service providers. This may include your name, delivery address, phone number, email address and order details.
Payment information
Payments are processed securely by the payment providers available at checkout.
We do not store your full credit card or payment card details on our website. Payment providers may collect and process payment information according to their own privacy policies and security standards.
Service providers and third parties
We may share personal information with trusted third parties that help us operate our business, including:
– website hosting and technical service providers;
– WooCommerce / WordPress service providers;
– payment processors;
– Herbalife UK fulfilment facilities and warehouses;
– couriers and delivery providers;
– customer support tools;
– analytics providers;
– advertising partners, including Google, where cookies and consent settings allow this;
– legal, accounting or compliance advisors, where necessary.
We only share the information necessary for these purposes.
Marketing and advertising
We may use your personal information to send marketing communications if you have consented or where permitted by applicable law.
We may also use cookies, Google Ads, Google Analytics or similar technologies to measure advertising performance and improve our website.
Where required, we will ask for your consent before using non-essential cookies or processing personal data for personalised advertising.
You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us at info@4wellco.com.
Cookies and tracking technologies
Our website uses cookies and similar technologies.
Some cookies are essential for the website to work properly, such as cookies used for the shopping cart, checkout, security and account login.
Other cookies may be used for analytics, advertising, remarketing or performance measurement. These non-essential cookies will only be used where you have given consent, where required by law.
You can manage or withdraw your cookie consent through the cookie banner or cookie settings on our website.
You can also control cookies through your browser settings, but blocking some cookies may affect website functionality.
Legal basis for processing
Depending on the context, we process your personal information because:
– it is necessary to perform a contract with you, such as processing your order and arranging delivery;
– it is necessary to comply with legal obligations;
– it is necessary for our legitimate interests, such as fraud prevention, customer support and website security;
– you have given consent, such as for certain marketing or non-essential cookies.
International transfers
Because 4wellco is operated from Italy and serves customers in the United Kingdom, your personal information may be processed in the United Kingdom, Italy, the European Economic Area or other countries where our service providers operate.
Where required, we use appropriate safeguards for international transfers of personal information.
How long we keep your information
We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy.
Order, payment, tax and accounting records may be kept for the period required by applicable legal and tax obligations.
Customer support messages may be kept for as long as necessary to manage your request and maintain accurate records.
Your rights
Depending on where you live, you may have the right to:
– access the personal information we hold about you;
– request correction of inaccurate information;
– request deletion of your personal information;
– object to or restrict certain processing;
– request a copy of your personal information;
– withdraw consent where processing is based on consent;
– opt out of marketing communications.
To exercise your rights, contact us at info@4wellco.com.
We may need to verify your identity before responding to your request.
Security
We use reasonable technical and organisational measures to protect your personal information.
However, no website, internet transmission or electronic storage system is completely secure. Please do not send sensitive or confidential information through insecure channels.
Children
Our website and services are not intended for children. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us at info@4wellco.com so we can take appropriate action.
Third-party links
Our website may contain links to third-party websites, including Herbalife or payment providers.
We are not responsible for the privacy practices, content or security of third-party websites. Please review their privacy policies before providing personal information to them.
Complaints
If you have a complaint about how we process your personal information, please contact us first at info@4wellco.com.
Depending on where you live, you may also have the right to contact your local data protection authority.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page.
Contact
For questions about this Privacy Policy or your personal information, contact:
Business name:
4wellco
Operated by:
Marilena Casali
Business address:
Via Padiglione Campana, 15
00048 Nettuno, Roma
Italy
Email: info@4wellco.com
WhatsApp: +39 380 757 4716